Recent Cases
2009 Cadillac SRX
Approximately 11,000 miles. The navigation system on the vehicle would intermittently fail (2 repairs). Additionally, in one location on the floor of the vehicle the carpeting didn't rest correctly and popped up slightly. Resolved 11/2011. Although the defects in the vehicle raised serious 'substantial impairment' issues, GM agreed to pay compensation to the client in the amount of $5,800.00. The client kept the vehicle....
2008 Ford F-250
Approximately 45,000 miles. Persistent coolant leak. Vehicle used commercially so Lemon Law did not apply. Instead, asserted claim under the Magnusson-Moss Warranty Act. Resolved 01/2013 - $7,000 monetary compensation from manufacturer. Client kept vehicle....
2011 Dodge Durango
Approximately 5800 miles. Persistent suspension noise and pulling concerns. Over 4 repairs for the same defect and over 30 days out of service for repair during the 2 year / 18,000 mile New York State Lemon Law Presumption Period. Manufacturer wished to settle the case for cash pre-litigation but the client insisted upon repurchase of the vehicle. Arbitration hearing held on 2/20/13. Arbitrator awarded full refund of purchase price....
2011 Volkswagen Jetta
Approximately 22,000 miles. Persistent water leak with resulting electrical defects and foul odors. Vehicle subject to repair in excess of 30 days during the 2 year / 18,000 mile New York State Lemon Law Presumption Period. Resolved 03/2012 - Client awarded a full refund of her purchase price by Volkswagen. Attorney fees paid by Volkswagen. ...
2013 Ford Explorer
Approximately 1,400 miles. Severe and persistent vibration. Manufacturer repaired it several times, but ultimately took the position that the vehicle was operating as designed and refused further repairs. Sent a 'refusal to repair' letter pursuant to the New York Lemon Law statute which Ford did not comply with. Resolved 03/2013 - $7,000 in monetary compensation from Ford which allowed the client to trade in the vehicle without taking a loss....